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Customer Support Specialist

2 months ago

Netherton Sefton, United Kingdom Aspire Recruitment Full time

We are seeking a highly skilled and experienced Customer Service Advisor to join our team at Aspire Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients and candidates.

Key Responsibilities:

  • Completing data entry tasks and maintaining accurate records.
  • Engaging with new prospect students through outbound calls and building strong relationships.
  • Organizing and managing internal databases to ensure seamless communication and data management.
  • Adapting to fast-paced and changing business environments, prioritizing tasks, and meeting deadlines.
  • Communicating effectively with employees and stakeholders to ensure smooth operations.

Requirements:

  • Proven telephony experience, with a strong track record of customer service and communication.
  • Previous experience in administration, with a focus on data entry, organization, and attention to detail.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and candidates.
  • Strong IT skills, with proficiency in software applications and databases.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, with a focus on employee satisfaction and well-being.
  • The chance to work with a reputable and established recruitment agency, with a strong reputation in the industry.