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Wheelchair and Orthotics Support Officer

2 months ago

Hartlepool, Hartlepool, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time
Job Overview

We are seeking a highly organized and detail-oriented Support Officer to join our Wheelchair and Orthotics team. As a Support Officer, you will play a crucial role in ensuring the smooth delivery of high-quality care to our patients.

Main Responsibilities
  • Assist wheelchair and orthotic therapists and assistants in delivering patient-centered care
  • Arrange for wheelchair and orthotics equipment to be sent to or collected by patients, as instructed by therapists or assistants
  • Update patient records accurately and efficiently
  • Work closely with multiple departments and external agencies to share information and coordinate care
  • Maintain good record-keeping to ensure traceability of patient equipment
  • Unbox and handle deliveries of orthotic and wheelchair equipment, including assembly of wheelchairs
  • Raise orders for wheelchair and orthotic equipment and monitor these orders
  • Contact patients to arrange delivery of equipment ahead of appointments or ensure delivery to collect locations
Requirements
  • Be willing to work towards NVQ level 2
  • Experience of independent working and team collaboration
  • Good written and numeric skills, with attention to detail and ability to record data accurately
  • Good communication and listening skills, with ability to feedback to colleagues
Working for North Tees and Hartlepool NHS Foundation Trust

We are committed to providing safe and high-quality care to our patients every day. We value our staff and offer a supportive and inclusive work environment, with opportunities for personal and professional development.

We recognize the importance of staff well-being and offer a range of health and wellbeing initiatives, staff benefits, and recognition programs.

We are an equal opportunities employer and welcome applications from diverse candidates.