Customer Support Specialist

4 days ago


Reading, Reading, United Kingdom Moonpull Full time
About Moonpull

Moonpull is an innovative automated auditing platform that provides valuable data to the affiliate industry, enabling the tracking of links at scale.

Our platform empowers networks, publishers, and agencies to verify the accuracy of their URLs, identify issues causing commission loss, and optimize technical implementations.

Job Description

We are seeking a skilled Customer Support Specialist to join our team.

As a Customer Support Specialist, you will be responsible for:

  1. Supporting customers in understanding our data and helping them derive maximum benefit from it.
  2. Running batches of links and analyzing the data using Excel.
  3. Providing training and guidance to customers.

Please note that we have a hybrid working model, and candidates must be able to travel to our location near Theale, Berkshire when required.

A driving license and own car are essential for this role.



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