Senior Operations Manager
1 month ago
This role is ideal for a candidate who can adapt to a dynamic environment and manage multiple priorities. As a Senior Operations Manager, you will be responsible for overseeing the day-to-day operations of our Regional Offices and ensuring seamless coordination with our International and UK offices.
Key Responsibilities:- Manage and develop Office Managers in the Regional Offices, providing guidance and support as needed.
- Collaborate with Support Services Directors to ensure effective liaison and communication.
- Coordinate with Office Managers in International and UK offices to ensure consistent delivery of Operations services.
- Liaise with support teams to design, develop, and implement new systems and processes.
- Assist with planning and logistics of deploying new systems and technology changes.
- Oversight of Operations budgets for Regional and International offices.
- Liaise with Marketing department on procedures for booking, planning, and supporting Marketing events in Regional offices.
- Oversight of adherence to GDPR regulations and best practices.
- Oversight of operational procedures for Starters, Leavers, trainees, and Family leave, including H&S Induction for all staff.
- Manage relationships with Building Management and other tenants where applicable.
- Operations Manager experience within a professional services environment (essential).
- Experience in a law firm (desirable).
- Good leadership and people management skills.
- Flexibility and commitment.
- Ability to prioritize work effectively and meet deadlines.
- Ability to operate autonomously with minimum supervision.
Trowers & Hamlins is an equal opportunities employer and values equity, diversity, and inclusion. We offer a competitive annual bonus scheme, GPP Pension Scheme with Aviva, Private Medical Insurance, and a range of other benefits. Our firm recruitment policy includes employment screening background checks, which include personal details, education and employment history, professional qualifications, and credit and criminal checks as appropriate.
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