Lead Dental Receptionist

5 days ago

Sydenham, Greater London, United Kingdom Nurse Seekers Full time

About the Role:

Nurse Seekers is seeking a highly organized and customer-focused Lead Receptionist to join our team at a well-established dental practice. As a key member of our front office team, you will be responsible for ensuring a smooth and efficient patient flow, while providing exceptional patient care and support.

Key Responsibilities:

  • Manage the front desk operations, ensuring seamless patient flow and efficient use of resources.
  • Greet and assist patients with appointment scheduling, queries, and payments, providing a warm and welcoming environment.
  • Coordinate with dental staff to manage appointments and patient records, maintaining accurate and up-to-date information.
  • Supervise and support the reception team, providing training and guidance as needed to ensure excellent patient service.
  • Maintain a clean and professional reception area, adhering to high standards of hygiene and organization.

Requirements:

  • Previous experience as a receptionist, preferably in a dental or healthcare setting, with a proven track record of providing exceptional patient care.
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment while maintaining attention to detail.
  • Proficient in using dental practice management software, with a strong understanding of its applications and benefits.
  • Ability to work collaboratively as part of a team, with a customer-focused approach and a passion for delivering exceptional patient service.

What We Offer:

  • A competitive salary and attendance bonus, paid monthly.
  • Professional development opportunities, to support your growth and career advancement.
  • A supportive and friendly work environment, with a team dedicated to delivering exceptional patient care.

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