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Front of House Team Member

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Falkirk, Falkirk, United Kingdom Whitbread Full time
Front of House Team Member Opportunity

We are seeking a friendly and enthusiastic Front of House Team Member to join our team at Kincardine Way Brewers Fayre in Falkirk. As a Front of House Team Member, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

About the Role

This is a fantastic opportunity to work in a dynamic and fast-paced environment, where no two days are the same. As a Front of House Team Member, you will be responsible for:

  • Providing exceptional customer service, ensuring that every guest feels valued and welcome
  • Managing the front of house area, including taking orders, serving food and drinks, and handling customer queries
  • Working collaboratively with the rest of the team to ensure seamless service delivery
  • Participating in ongoing training and development to improve your skills and knowledge
What We Offer

We offer a range of benefits, including:

  • Competitive hourly rate
  • Opportunities for career progression and professional development
  • Whitbread Benefits card, offering discounts on food, accommodation, and other perks
  • Pension and saving schemes
  • Discounts on shopping, travel, and other expenses
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • A friendly and approachable demeanor
  • Ability to work in a fast-paced environment
  • Flexibility to work a variety of shifts, including weekends and evenings

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.