Showroom Reception Specialist

3 weeks ago


Grantham, Lincolnshire, United Kingdom Toyota Grantham Full time

Job Overview

We are seeking a sophisticated, articulate, and well-groomed individual to fulfill the position of Showroom Host at our Toyota dealership. This role is essential in ensuring a welcoming atmosphere for our clientele.

This position transcends the traditional receptionist duties; as a Showroom Host, you will be pivotal in maintaining an efficient and organized front of house. You will serve as the initial point of contact for many visitors, making it crucial to be courteous, approachable, and self-driven to establish an outstanding first impression of our establishment.

Key Responsibilities

  • Warmly welcoming and assisting visitors to the dealership, while connecting customers with the appropriate staff members.
  • Handling incoming phone calls and directing them to the relevant departments.
  • Assisting various departments with customer events and promotional activities.
  • Performing miscellaneous administrative tasks as needed.

Candidate Profile

  • You should take pride in working in a customer-facing capacity, ideally with a history of delivering exceptional customer experiences.
  • You must be comfortable meeting new individuals daily and quickly establishing rapport to foster a positive first impression.
  • A confident, customer-focused demeanor is essential for this role.
  • A strong commitment to providing the highest level of customer service is expected, particularly in creating a favorable first impression of our dealership.

Benefits Offered

  • 25 days of annual leave plus public holidays.
  • Company pension scheme.
  • Wellness initiatives.
  • Sick leave provisions.
  • Group life insurance coverage.
  • Employee discounts on vehicle servicing.
  • Exclusive discounts on various retailers, dining, entertainment, and travel.
  • Incentives for long service and loyalty.
  • Employee referral program.
  • Opportunities for in-house, manufacturer, and professional training.
  • Complimentary parking facilities.
  • Company-sponsored events.


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