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Deputy Manager

2 months ago

Sutton Coldfield, Birmingham, United Kingdom Bistrot Pierre Full time

About the Role

We are seeking a highly skilled and experienced Deputy Manager to join our dynamic team at Bistrot Pierre. As a Deputy Manager, you will play a key role in delivering exceptional customer service and contributing to the success of our restaurant.

Key Responsibilities

  • Ensure consistent and high levels of customer satisfaction through effective service delivery and team management.
  • Collaborate with the management team to manage costs and meet budget forecasts.
  • Support the management of all restaurant staff, including training, development, and performance management.
  • Encourage a positive and inclusive culture throughout the team, promoting a culture of excellence and teamwork.
  • Train, monitor, and communicate with the Assistant Manager and Shift Leaders to ensure seamless day-to-day operations.

Requirements

  • Proven experience in managing a team within a fast-paced environment, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong leadership and problem-solving skills, with the ability to make informed decisions and drive results.
  • Ability to work effectively in a team environment, with a focus on collaboration and mutual support.
  • Flexibility and adaptability, with the ability to respond to changing priorities and demands.