Technical Services Department Manager

1 month ago

Rotherham, Rotherham, United Kingdom Als Full time
About the Role

We are seeking a highly motivated and enthusiastic Retailer Technical Manager to lead our retailer food and near-food due diligence services within the Technical Services department.

This role offers a fantastic opportunity for a skilled professional to manage a committed team, liaise with key clients, and handle a variety of technical and operational challenges.

Key Responsibilities
  • Leading and managing the team to deliver excellent service to our key account client
  • Acting as the primary point of contact for retailer clients, providing regular updates and support
  • Overseeing the monitoring, planning, and management of retailer due diligence work within the department
  • Offering technical support to retailer clients on queries and projects as part of ALS' added value Consultancy services
  • Collating necessary data and providing frequent updates to retailer clients
About You
  • A scientific background at degree level, preferably in Food Sciences or Nutrition Sciences
  • Excellent organisational and project management skills
  • A strong understanding of regulatory requirements within the food and near-food industry
  • Leadership qualities with a hands-on, adaptable approach to managing and supporting a team
  • Excellent communication skills to build rapport and foster strong client relationships
  • Strong computer literacy skills and a keen attention to detail with a methodical approach
  • A good understanding of the food industry, clients, and fast-moving consumer goods (FMCG) requirements
Why Join Us?

At ALS Laboratories, we believe in fostering an inclusive culture where everyone is valued and can thrive. In our supportive environment, your ideas are recognised, and growth is encouraged.

This hybrid role is a great opportunity to develop your skills, gain experience, and contribute to a company that values diversity, belonging, and continuous improvement.

Employee Benefits
  • Starting with 25 days of annual leave, increasing to 30 days, plus 8 public holidays (pro rata for part-time)
  • Option to purchase additional annual leave
  • Enhanced Company Sick Pay Scheme
  • 'Celebrating Success' Recognition Awards
  • Perkbox Membership offering access to discounts and a wellness hub
  • Learning and study support to help you grow
  • Group Personal Pension Plan
  • On-site car parking

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