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About Us
Hall & Woodhouse Ltd is a leading hospitality company with a rich history dating back to 1777. We are committed to providing exceptional customer experiences in our beautiful coaching inns and hotels.
Job Summary
We are seeking a skilled and enthusiastic Bar Team Member to join our team at the Royal Lion in Lyme Regis. As a Bar Team Member, you will be responsible for providing excellent customer service, managing cash and card transactions, and maintaining a clean and safe working environment.
Key Responsibilities
- Customer Service
- Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly
- Ensure that all guests feel welcome and valued
- Cash Handling
- Manage cash and card transactions accurately and efficiently
- Count and reconcile cash at the end of each shift
- Teamwork
- Work collaboratively with other team members to achieve excellent customer service and sales targets
- Support colleagues during busy periods
- Health and Safety
- Maintain a clean and safe working environment, adhering to health and safety procedures
- Report any hazards or incidents to management
Requirements
- Communication Skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Attention to Detail
- High level of attention to detail, particularly when handling cash and card transactions
- Ability to multitask and prioritize tasks effectively
- Flexibility
- Ability to work flexible hours, including evenings and weekends
- Willingness to learn and adapt to new procedures and systems
What We Offer
We offer a competitive hourly rate, a share of tips, and a range of lifestyle benefits, including 70% off meals on duty. As a member of our team, you will have the opportunity to develop your skills and progress your career in a dynamic and supportive environment.