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Dental Practice Coordinator

2 months ago


Portishead, North Somerset, United Kingdom Rodericks Dental Full time

About the Role

We are seeking a highly skilled and customer-focused Receptionist to join our team at Rodericks Dental Partners. As a key member of our front desk team, you will be the first point of contact for our patients and play a vital role in ensuring their experience is exceptional.

Key Responsibilities

  • Provide exceptional patient care and support, ensuring a smooth and efficient experience for all patients
  • Manage patient diaries and schedules, ensuring accurate and up-to-date information
  • Work closely with the dental team to understand treatment options and provide patients with clear and concise information
  • Process payments and chase outstanding patient debt in a timely and professional manner
  • Liaise with dental laboratories, suppliers, and other external partners as required

Key Skills and Experience

  • Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues alike
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Strong attention to detail and organizational skills, with the ability to maintain accurate records and files
  • IT skills, with the ability to learn and use practice software efficiently
  • Positive and resilient nature, with a strong commitment to delivering exceptional patient care

What We Offer

  • Tiered salary structure based on experience and skills
  • Comprehensive training and development opportunities
  • Annual leave that increases with length of service
  • Extra day of annual leave for your birthday
  • Refer a friend scheme and other employee benefits

About Us

Rodericks Dental Partners is a dynamic and forward-thinking dental practice, committed to delivering exceptional patient care and service. We are passionate about our work and strive to create a positive and supportive work environment for all our team members.