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Stationery Department Lead
2 months ago
Department Manager - Stationery
As a Department Manager, you'll play a pivotal role in driving the success of our Stationery department, encompassing both owned and concession brands. You'll be responsible for developing and executing the department's strategy, ensuring it aligns with overall business objectives.
- Strategic Leadership: You'll analyze market trends, competitor insights, and internal data to identify opportunities and potential risks. Your strategic vision will guide the department's direction, encompassing sales targets, inventory management, and customer experience.
- Concession Management: You'll collaborate closely with Concession Managers within your department, providing support, setting improvement targets, and resolving any operational challenges that may arise.
- Team Development & Motivation: You'll foster a high-performing team by providing regular feedback, coaching, and development opportunities. Your leadership will empower your team to exceed sales goals, enhance product knowledge, and deliver exceptional customer service.
- Operational Excellence: You'll ensure the department operates efficiently and effectively, adhering to all relevant trading standards, health and safety regulations, and store operating procedures.
- Data-Driven Decision Making: You'll leverage data from various sources, including sales reports, customer feedback, and internal surveys, to make informed decisions that drive continuous improvement.
- Visual Merchandising & Customer Experience: You'll work closely with Visual Merchandisers and Buying & Merchandising teams to create an engaging and inspiring shopping environment. Your insights will help shape the visual presentation of the department, ensuring it reflects current trends and customer preferences.
