Senior Account Manager

13 hours ago

Windsor, Windsor and Maidenhead, United Kingdom En Route International Full time
Job Title: Senior Account Manager

We are seeking an experienced Senior Account Manager to join our team at En Route International. As a Senior Account Manager, you will be responsible for leading and exceeding sales & profit targets for the region through the development and execution of strategic business strategies.

Key Responsibilities:

  • Take ownership of sales budget performance and engage in contract negotiations with key stakeholders across the UK/EU to impact the departmental P&L significantly.
  • Expand market share, achieve, and surpass sales & gross margin objectives.
  • Lead negotiations and strategy with key prospective accounts, making critical decisions.
  • Cultivate and manage commercial relationships for En Route in the region.
  • Develop in-depth insights into customer businesses and establish strategic partnerships with decision-makers up to the main board level.
  • Understand customer business development plans and align En Route's support to enable their success.
  • Conduct periodic product/range reviews to ensure offerings meet account needs and drive growth and profitability.
  • Generate market activity reports, analyse trends, and present findings to the senior team as needed.
  • Provide accurate and timely performance, financial, and volume forecasting and reporting for accounts, considering market dynamics and business fluctuations.
  • Collaborate with Marketing to analyse competitor activities and propose strategic changes based on data insights.
  • Develop and implement a strategic sales plan in coordination with Commercial, NPD, and Creative teams to achieve sales and margin targets.
  • Contribute to business development initiatives in the region, including tender processes (RFQ/RFP, etc.).
  • Ensure adherence to approved business case and pricing models as per company standards.
  • Manage project implementations in collaboration with the operational team to ensure a seamless transition from concept to operation.
  • Inspire and motivate the local team to enhance performance and meet customer expectations.
  • Serve as a role model for the team, offering coaching and support to the operational team as needed.
  • Provide monthly reports to the senior management team.
  • Maintain up-to-date customer and prospect records in En Route systems, ensuring accurate CRM data management for effective opportunity tracking.
  • Establish measurable goals for short- and long-term sales and overall growth aligned with En Route's vision and targets, regularly evaluating performance against set standards to drive profitable growth.

Requirements:

  • Educated to University Degree level or equivalent business experience
  • Experience partnering with a Key Account customers
  • Sales and/or Airline Catering experience and at least 5 years in strategic sales or commercial account management or business development

What We Offer:

  • Up to 15% bonus
  • Private Medical Cover
  • Life Cover
  • Income Protection
  • Critical Illness Cover
  • Pension
  • Social Events
  • Holiday- 25 days per year plus your Birthday and Bank Holidays
  • Gym Membership – 50% off at Snap Fitness, Windsor
  • Hybrid working (2 days WFH)

Location: Windsor, UK

Salary: Up to £65,000 per annum

Job Type: fulltime, permanent

Travel Required: primarily within Continental Europe, willing to travel at short notice

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