Housekeeping Suite Attendant
1 week ago
Job Title: Suite Attendant
Department: Housekeeping
Location: Orlando, FL
We are seeking a highly motivated and detail-oriented Suite Attendant to join our team at the Caribe Royale Orlando. As a key member of our housekeeping team, you will be responsible for ensuring our guests have a memorable experience by providing exceptional cleaning and maintenance services.
Responsibilities:
- Provide exceptional cleaning and maintenance services to our suites and villas, including vacuuming, sweeping, mopping, dusting, and polishing.
- Clean showers, tubs, sinks, toilets, and bathroom items, and make beds according to hotel standards.
- Remove used guest items and trash, and replenish guest amenities and supplies.
- Inspect suites and villas for safety, operating condition of equipment, and damaged linens.
- Maintain storage and carts cleaned and organized, and record suite status on assignment sheets.
- Provide information to guests about hotel services, facilities, and other amenities.
- Prepare suites for guest arrival and ensure that every villa/suite cleaned is complete with all amenities and supplies prior to releasing it as vacant and inspected.
- Report any maintenance issues, damaged or missing property, and adhere to recycling program.
- Inspect own suites/villas and punch VI on the telephone after cleaning.
- Pick up Fiji water from Manager and report all suites/villas that have departed to the Manager at specified time.
- Wait until 4pm to re-check and clean any suites/villas with DND.
- Notify the Manager when leaving work area.
- Perform houseman duties as required, and report lost & found items.
- Responsible for cleaning/re-cleaning early outs/transfer suites/villas.
- Report any suspicious activity to Security.
- Ensure that radio and telephone etiquette is followed.
- Promptly return all loss and found items.
- Follow key control policy.
- Display a professional image at all times through appearance, dress, and conduct, and follow uniform standards.
- Maintain and adhere to our company values.
- Uphold and follow company's policies and procedures.
- Follow all safety standards, including Hazardous Communications, Blood borne Pathogens, Fire Safety, Proper Lifting Techniques, and Housekeeping Safety.
- Other duties as assigned by management.
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