Service Advisor

4 weeks ago


Northampton, Northamptonshire, United Kingdom Sytner Group Full time
About the Role

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Jaguar Land Rover Northampton. As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop.

Key Responsibilities:

  • Inform and consult with customers on vehicle servicing and maintenance
  • Keep customers up-to-date on the status of their vehicle at every stage
  • Liaise with technicians and workshop control to ensure vehicles are ready on time
  • Provide expert advice on our products and services to customers

About You

We welcome applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Jaguar Land Rover. Ideally, you will have excellent organisational and administrative skills, good attention to detail, and a strong customer service background.

Why Sytner?

Sytner Group offers an industry-leading benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, career development opportunities, and recognition of long service. We are passionate about creating an equitable environment and welcome applications from individuals from diverse backgrounds.

Our Values

We value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an inclusive environment and welcome applications from individuals with disabilities, regardless of age, gender, ethnicity, or socio-economic background.


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