Bank Staff Coordinator

1 week ago


Ludlow, Shropshire, United Kingdom NHS Full time
Job Title: Bank Staff Administrator

We are seeking a highly organized and communicative Bank Staff Administrator to join our Temporary Staffing Team on a permanent contract.

The successful candidate will assist the Team Lead in providing a comprehensive and high-quality temporary staffing service to all users of the department, 7 days a week, 365 days a year.

This role involves extensive temporary staffing solutions, primarily by sourcing a variety of clinical staff to work within our community hospitals and services across all sites.

The service operates on weekends and bank holidays on a rota basis.

Main Responsibilities
  • Act as the first point of contact via phone and email for booking Bank and Agency workers into unfilled shifts and answering various queries.
  • Provide an efficient and professional temporary staffing service to both existing and new Bank staff, Agencies, and their workers, working closely with clinical and management teams requiring staff.
  • Communicate effectively with team members, ensuring seamless coordination and timely resolution of issues.
  • Utilize excellent IT and organizational skills to manage multiple tasks, prioritize responsibilities, and maintain accurate records.
Requirements
  • Good standard of education to GCSE Level or equivalent.
  • Good IT skills to ECDL standard.
  • Experience of clerical work/reception within an office environment.
  • Good written and verbal skills.
  • Good organizational skills.
Knowledge and Skills
  • A good working knowledge of Microsoft Word/Excel/Outlook/Teams.
  • Ability to follow administrative systems and procedures.
  • Understanding of the use of Temporary workers within the NHS.
  • The ability to adhere to confidentiality guidelines.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.



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