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Retail Assistant Manager

2 months ago

Thetford, Norfolk, United Kingdom Break Charity Full time

Job Summary:

We are seeking a highly motivated and enthusiastic individual to join our team as a Part-Time Retail Assistant Manager at our charity shop in Thetford. As a key member of our retail team, you will play a vital role in supporting the Manager in achieving sales targets and providing excellent customer service.

Key Responsibilities:

  • Provide exceptional customer service to maximize shop income
  • Source and merchandise stock to ensure a high-quality shopping experience
  • Lead a team of volunteers and staff to achieve sales targets and maintain a positive working environment
  • Handle cash and maintain accurate records
  • Contribute to the development and implementation of retail strategies to drive sales growth and improve customer engagement

Requirements:

  • Excellent customer service skills and a passion for delivering exceptional customer experiences
  • Strong leadership and team management skills, with the ability to motivate and inspire a team
  • Good eye for detail and ability to maintain accurate records
  • Ability to work flexibly, including weekends and bank holidays
  • Physical stamina to handle a busy retail environment, including some heavy lifting

What We Offer:

  • A competitive hourly rate and annual salary
  • Opportunities for career development and progression within the organization
  • A supportive and inclusive working environment
  • Access to benefits platforms, including discounts and wellbeing initiatives
  • A free counselling service and life assurance

About Us:

Break Charity is a leading provider of services for children, young people, and families. Our charity shops play a vital role in supporting our services and providing a platform for our supporters to make a difference. We are proud to offer a welcoming and supportive working environment and a benefits package that reflects our commitment to our employees' well-being and development.