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Post Office Shift Leader

2 months ago

Cardiff, Cardiff, United Kingdom AF Blakemore & Son Ltd Full time
Post Office Shift Leader Job Description

We are seeking a highly motivated and customer-focused Post Office Shift Leader to join our team at AF Blakemore & Son Ltd. As a Post Office Shift Leader, you will play a key role in delivering exceptional customer service and ensuring the smooth operation of our Post Office services.

Key Responsibilities:
  • Deliver customer service in line with POL Agency Minimum Service standards
  • Assist in working to deliver and improve Key Performance Indicators (KPIs)
  • Generate ideas for driving the office and its team forward
  • Develop a motivated and empowered team through a positive management style
  • Assist with staff planning and training
  • Use relevant processes and policies to control the security of people, stock, and cash
  • Ensure compliance with relevant legislation and health and safety responsibilities
  • Engage in the company's sales strategy
What We Offer:
  • Excellent benefits package, including holiday, maternity, and paternity leave and pay in excess of statutory entitlements
  • Develop your skills and capability in a highly supportive and multi-diverse culture
  • Outstanding training and development opportunities
  • Gain hands-on experience in a high-volume, fast-paced convenience store
  • Generous staff discount in all our SPAR stores (excluding alcohol and cigarettes)
  • Proactive promotion of internal candidates
  • Paid breaks
  • Free tea and coffee
  • Early access to your pay through 'EarlyPay'
  • 24/7 access to your payslips and rotas via HR/Payroll portal
  • Wellbeing support, including access to emotional support, counselling, legal, and financial advice
  • Company pension scheme
  • NEST pension scheme
  • Company life insurance worth 1 x annual salary and 6 x annual salary with company pension scheme
  • Extra holidays - purchase scheme
  • Cycle to work - bicycle purchase scheme
  • Long service awards