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Activities Coordinator

2 months ago

Paignton, Torbay, United Kingdom Sanctuary Group Full time

About the Role

We are seeking a highly motivated and dedicated individual to join our team as a Customer Supporter at Whitley Court. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our customers.

Key Responsibilities

  • Provide front of house reception duties, ensuring a warm and welcoming environment for our customers.
  • Develop and lead innovative and varied individual and group activities, promoting customer engagement and participation.
  • Evaluate and promote activities to enable customers to reach their full potential.
  • Assist and encourage customers to access and maintain a level of integration into the wider community.
  • Work collaboratively with other staff to maintain a clean and comfortable environment.

Requirements

  • Experience of developing and leading customer involvement activities.
  • Previous experience working with a similar customer group is desirable.
  • Excellent interpersonal and customer care skills.
  • Ability to work to deadlines and prioritize workloads.
  • Basic Microsoft Word and Excel skills.
  • NVQ2 in Health and Social Care, or willingness to work towards.
  • Literacy and numeracy equivalent to at least GCSE Grade C English and Maths.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and inclusive work environment.
  • Access to comprehensive training and development programs.
  • A range of employee benefits and perks.