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F&B Operations Supervisor

3 months ago


Oxfordshire, United Kingdom Hawkwell House Hotel Oxford Full time
Company Overview

Hawkwell House Hotel Oxford is a charming boutique establishment, featuring three unique buildings, including two historic manor houses filled with character. Recently refurbished, the hotel showcases a décor inspired by the vintage fashion of Oxford.

Set within 3 acres of serene gardens and located just 2 miles from the city center, Hawkwell House Hotel offers a stunning country manor experience in the idyllic village of Iffley. The hotel comprises 77 en-suite rooms, each housed in distinct buildings, providing a variety of atmospheres.

Guests can easily access the city center and train station via a short bus ride or enjoy a leisurely 35-minute stroll along the picturesque Thames Path National Trail, which is conveniently located near the hotel.

Role Overview

At Hawkwell House Hotel Oxford, our goal is to craft unforgettable experiences for our guests, fostering connections from the moment they arrive until their departure.

As the Food and Beverage Team Leader, your primary responsibility will be to ensure that all aspects of food and beverage services, as well as meetings and events, are delivered to the highest standards and in a timely manner.

In this capacity, you will serve as a key ambassador for our hotel, playing an essential role in shaping the food and beverage and events experience for our guests. You will need to be well-organized and capable of thriving under pressure, demonstrating excellent responsiveness to varying operational demands. This position is perfect for someone who enjoys being at the center of guest interactions and is passionate about providing exceptional service.

Qualifications

Key Information:

As part of a dynamic and enthusiastic team, you will deliver outstanding customer service to all guests on a daily basis.

Hawkwell House Hotel Oxford is a picturesque boutique venue, featuring three buildings, two of which are historic manor houses brimming with character. The hotel has been recently updated with a décor that reflects the vintage style of Oxford.

To truly understand our guests' perspectives, we will arrange a complimentary overnight stay for you to experience our hospitality firsthand.

If you believe you possess the qualities needed for the Food & Beverage Team Leader role, we encourage you to consider this opportunity.

  • Previous experience in a similar role is essential
  • Strong focus on customer service
  • A collaborative team player with excellent interpersonal skills, capable of engaging with stakeholders at all levels
  • Service-oriented with a keen eye for detail and a passion for food and beverage
  • Effective presentation and influencing abilities
  • Adaptable and responsive to change
  • Self-driven and energetic, with the ability to prioritize tasks
  • Commitment to professional values and brand awareness
Additional Insights

One Last Note:

By working at Hawkwell House Hotel Oxford, you will become part of a global hospitality network. Here, you can be your authentic self, work with purpose, grow, learn, and explore limitless opportunities.

Our Commitment to Diversity & Inclusion:

We are dedicated to fostering an inclusive environment that attracts, recruits, and promotes diverse talent, ensuring that everyone feels a sense of belonging.

Eligibility to live and work in the United Kingdom is required at the time of application.