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Business Development Specialist
2 months ago
Centrality is seeking a highly motivated and results-driven Business Development Specialist to join our team. As an Inside Sales Specialist, you will play a key role in supporting the commercial relationship with customers, working closely with the Account Managers and business development team to drive new business growth and retention.
Key Responsibilities- Proactively engage with customers to discuss small chargeable changes and collaboratively work with technical teams to formulate statements of work.
- Provide commercial proposals and secure new or incremental business, meeting and exceeding all sales targets and KPIs set by line manager.
- Uncover opportunities and create win strategies within the allocated base of customers, utilizing CRM for all customer engagement and updates.
- Follow agreed sales methodology and processes for all leads and opportunity management, working closely with the sales support team to ensure exceptional customer service.
- Develop and own a Personal Development Plan that aligns with the team's direction and focus, attending all mandatory training sessions and providing accurate and consistent performance forecasts to line manager.
- Drive Customer Marketing Campaigns, ensuring relevant content is nurtured to the customer base.
- Minimum 1 year of experience in a B2B selling environment, with a demonstrable track record of hitting targets for at least 6 months.
- Strong communication skills, with the ability to present findings in a clear and consistent manner.
- Self-starter with excellent facilitation skills, experience in using and completing CRM systems, and sales process and/or training experience.
Founded in 1996, Centrality has prided itself on growing through reputation, service excellence, and commitment to delivering precisely the solutions its clients needed. We are a people company who provide services and expertise to our customers, helping them leverage Microsoft technology to solve business challenges. We recruit with cultural fit and values in mind, expecting individuals to uphold our core values of a strong work ethic, focus on service excellence, passion for collaboration, personal accountability for ongoing learning, and being well-organized and results-driven.
