Sales Consultant

4 weeks ago

Oldham, Oldham, United Kingdom 1-800 WATER DAMAGE of Southeast Michigan Full time
About the Role

We are seeking a highly motivated and experienced Sales Consultant to join our dynamic team at Hays Travel. As a Sales Consultant, you will be responsible for selling tailor-made holidays and delivering exceptional customer service to both internal and external customers.

Key Responsibilities
  • Create and sell customized travel packages using All Hays products
  • Deliver a first-class customer service experience to all customers, ensuring repeat business
  • Work towards and strive to exceed agreed individual and team sales targets and other KPIs
  • Attend training workshops and supplier visits to continuously develop product knowledge
  • Develop in-depth knowledge of long-haul and cruise products
  • Remain flexible to meet the needs of the business
  • Provide feedback to the Team Leader
  • Deliver exceptional customer service to all individuals
Requirements
  • Ensure that the Hays Travel values are demonstrated at all times and that others follow this standard
  • Excellent verbal and written communication skills
  • Ability to liaise with staff at all levels
  • Effective motivational skills and the ability to remain positive and professional at all times
  • Enthusiastic and proactive with the ability to work independently and as part of a team
  • Ability to work effectively with people from diverse backgrounds
  • Has worked within teams based at various locations
  • Excellent organizational skills
  • Excellent selling skills with the ability to achieve individual and team sales targets
  • The ability to negotiate and achieve desired outcomes as agreed with Line Manager
  • Appropriately assertive with a wide range of people
  • Analytical and problem-solving skills with a can-do attitude
  • Attention to detail and high levels of accuracy
  • Strong administration skills with excellent time management skills
  • Knowledge of internal/external selling systems
Desirable Qualifications
  • 2 years proven sales record
  • Passionate about travel and tourism
  • Good sales and presentation skills
  • Customer-focused
  • Problem-solving
  • Team player
  • Good organizational and time-management skills
  • Excellent communication skills
  • Travel experience (desirable but not essential)
About Us

Hays Travel is the UK's largest independent travel agency, specializing in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 branches throughout the UK and our Head Office based in Sunderland is home to tour operator teams, finance, marketing, people/HR, and IT, plus many more.

We are committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.

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