Savings Operations Coordinator

2 weeks ago


Tunbridge Wells, Kent, United Kingdom Office Angels Full time

{"h1": "Temporary Savings Administrator Role", "p": "We are seeking a skilled Temporary Savings Administrator to join our client\u2019s team in Tunbridge Wells. As a key member of the Savings Operations department, you will be responsible for providing exceptional customer service and administrative support to our savers.", "ul": [{"li": "Customer handling: Promptly acknowledge and address saver communications via telephone, letter, or email, maintaining customer confidentiality and adhering to data protection rules and regulations."}, {"li": "Customer accounts: Conduct detailed Anti-Money Laundering checks in accordance with the organisation\u2019s AML Handbook, prepare and submit Suspicious Activity Reports (SARs) when necessary, perform risk assessments on new and existing savers to determine their risk level, and communicate with savers to collect necessary information and documentation."}, {"li": "General Operations: Act as the main point of contact for saver communications related to \u2018live\u2019 AML checks, support updates to senior management and committees, and assist with office administration tasks, including filing, scanning, and data entry."}], "h2": "Requirements", "ul": [{"li": "2 years of customer service experience in a financial service environment preferred but not essential"}, {"li": "Knowledge of Anti-Money Laundering frameworks"}, {"li": "Experience with credit reference agency checks and PEP/sanction monitoring"}, {"li": "Proficient in data entry into core systems"}, {"li": "Understanding of corporate structures"}], "p": "If you have a keen eye for detail, strong organisational abilities, and a passion for delivering exceptional customer service, this could be the perfect role for you. Apply online today for immediate consideration.", "p": "Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.", "p": "By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website."}



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