Network Infrastructure Technician

2 weeks ago


Liverpool, Liverpool, United Kingdom Computeam Full time
Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at Computeam. As a Technical Field Engineer, you will be responsible for providing technical support to our clients across the UK.

Key Responsibilities
  • Provide on-site and off-site technical support to a portfolio of school clients.
  • Troubleshoot a range of technical issues related to networks, account management, hardware, printing, CCTV, and school management systems.
  • Collaborate with our team of Project Managers to share knowledge of school technical infrastructures and systems.
  • Develop and maintain strong working relationships with clients and colleagues.
Requirements
  • 3 years' experience in IT support or consultancy services, ideally in the Education or Public Sectors.
  • Working knowledge of firewalls, Windows AD, Azure AD, MS Intune device management.
  • MS Office 365, Teams, SharePoint, OneDrive.
  • MS Server build knowledge and hands-on experience, 2016 – 2019.
  • Working knowledge of LAN & or WAN technologies.
  • Beneficial to have: VMWare, Hyper-V, Google Workspace for Education.
  • Beneficial Qualifications: Networking – i.e. CompTIA, Microsoft, Cisco CCNA/CCNP.
What We Offer
  • Annual Profit Share scheme (after 12 months).
  • Employer Pension Contributions.
  • Employee Assistance Plan.
  • Laptop and Mobile Phone.
  • Holiday entitlement starting at 22 days increasing with length of service.
  • Additional Birthday leave.
  • Holiday buy and Sell.
  • Volunteer leave.
  • Company Carbon footprint offset with Ecologi.
  • Cycle to work scheme.
  • Salary sacrifice EV car scheme.
  • Company events & charity fundraising opportunities.
  • Funded professional training and access to our in-house training platform.
  • Salary & Expenses: Computeam Pay Scale.
Working Arrangements
  • Hours: 40 per week between 8am and 5.30pm.
  • Days: Monday – Friday only.
  • Where: Mostly on-site at schools and some work from home.
  • Job Types: Full-time, Permanent.
  • Pay: £24,000.00-£30,000.00 per year.


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