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Retail Team Supervisor

2 months ago

Birmingham, Birmingham, United Kingdom Sidemen Clothing Ltd Full time

Job Summary:

We are seeking a highly motivated and experienced Accommodation Team Leader to join our team at Sidemen Clothing Ltd. As a key member of our store operations team, you will be responsible for leading by example, motivating and developing the team, and providing exceptional customer service.

Key Responsibilities:

  • Lead and motivate the team to achieve sales targets and tasks
  • Provide exceptional customer service by converting browsers to buyers
  • Conduct daily briefings to ensure targets and tasks are achieved
  • Manage stock levels on the shop floor to maximise sales
  • Confidence to deal with difficult customers and provide them with a positive experience

Requirements:

  • Minimum 1 year retail experience
  • Experience in managing a team
  • Great communication and customer service skills
  • Excellent time management and organisational skills
  • Ability to work in a fast-paced environment and use initiative during off-peak times

Benefits:

  • Uniform allowance
  • Generous employee discount

Working Hours:

  • 24-32 hours per week
  • Monday to Friday
  • Weekend availability

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Retail management: 1 year (preferred)
  • Customer service: 1 year (required)
  • Retail sales: 1 year (required)

Work Location: In person