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Warehouse Operations Assistant

2 months ago

Manchester, United Kingdom Solotech Full time
Job Title: Warehouse Assistant

Solotech is a global leader in live productions, systems integration, and virtual technology. We are seeking a highly motivated and organized Warehouse Assistant to join our team.

Job Summary:

The Warehouse Assistant will play a critical role in supporting the Sales and Systems Integration Teams by assisting with the administration and preparation of equipment for sale and/or installation. This role will provide invaluable support to ensure that the operation delivers exceptional service to its customers, meeting the requirements of the business.

Key Responsibilities:
  • Booking in of all goods and equipment
  • Store, organize, and rotate stock following the correct procedures and storage methods
  • Assist with monthly stock checks
  • Immediately report to managers any anomalies, lost, stolen, or damaged equipment
  • Assist in the preparation and maintenance of new and used audio systems within the warehouse
  • Assist with the loading and tipping of courier/transport vehicles
  • Ensure equipment is delivered within timelines and with appropriate packaging and documentation
  • Professionally liaise with third parties and customers to provide a high standard of support while adhering to Solotech's customer service standards
  • Develop safe working practices according to H&S policies
  • Assist in general warehouse operation and organization
  • Use a forklift to load/unload vehicles and ensure a safe working environment is maintained at all times
  • Support exhibition preparation and load out
  • Communicate (both written and verbal) with all areas of the business and outside sources in a clear and effective manner and in accordance with Solotech's core standards
Essential Skills/Experience:
  • Identifying and developing improvements to performance and processes through continuous improvement
  • Work as a member of the team, developing positive working relationships with other Solotech colleagues, departments, and external contacts
  • Show initiative and use the ability to work unsupervised, while recognizing when to ask questions
  • Flexible and adaptable with the ability to multitask and remain calm under pressure – the role is fast-paced, with several jobs loading/unloading simultaneously
  • Able to interact with people of all professional levels
  • Good administration skills and an excellent telephone manner
  • Ability to use a computer, in particular, Microsoft Office packages
  • Knowledge of pro-audio equipment (advantageous)
Other Requirements:
  • Full clean driving license
  • Right to work and remain in the UK
  • Forklift license is desirable (training will be provided if without)
Level of Education:
  • Educated to GCSE level (or equivalent)
Work Experience:
  • A minimum of 1 year's experience within a warehouse environment
Our Offer to You:
  • Salary of £23,568 per annum
  • Competitive Medical Cash Plan
  • Generous holiday allowance, 25 days + bank holidays
  • Employee Assistance Program: free counseling, legal support & 24/7 help line
  • Opportunities for training and career advancement
  • Pension plan with employer contribution
  • Cycle to Work Scheme