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Supervisor - Team Leader

2 months ago

Cambridge, Cambridgeshire, United Kingdom Station Tavern Full time

About Us

Station Tavern is a dynamic and fast-paced hospitality business that offers a unique and exciting work environment. We are committed to delivering exceptional customer service and creating a positive experience for our guests.

Job Summary

We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for leading a team of staff, managing daily operations, and ensuring that our high standards of customer service are consistently met.

Key Responsibilities

  • Lead and manage a team of staff to deliver exceptional customer service and achieve business objectives
  • Manage daily operations, including staff scheduling, inventory management, and cash handling
  • Develop and implement training programs to enhance staff skills and knowledge
  • Monitor and maintain high standards of customer service, quality, and safety
  • Collaborate with other departments to achieve business objectives and improve overall performance

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Requirements

  • Proven experience in a supervisory or management role in the hospitality industry
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Passion for delivering exceptional customer service