Team Leader
4 weeks ago
Company Name: DIAMOND BUS
Job Title: Team Leader - Operations Management
Location: Burton-On-Trent
Position Type: Full Time
Salary: £14.80 per hour
Job Overview
The position of Team Leader in Operations Management entails supporting the Operations Manager in overseeing a team of drivers and the Traffic Office/Allocations. Key responsibilities include steering bus operations to boost profitability while ensuring high service standards. Ideal candidates will guarantee safe, dependable, and cost-efficient service delivery, foster employee engagement, and adhere to operational guidelines.
Key Responsibilities
- Engage effectively with the driving team and clientele
- Conduct evaluations for drivers and staff
- Manage disciplinary actions and grievance procedures
- Oversee staff onboarding and welfare initiatives
- Comply with operational policies and relevant legislation
- Assist in budget formulation and maintain service excellence
- Build and sustain positive relations with trade unions
- Monitor and prevent collisions and incidents
- Achieve key performance metrics
- Collaborate with internal departments and external organizations
- Ensure compliance with cash handling protocols
Employee Benefits
- Complimentary travel for you and your family
- Provided uniform
- Workplace pension scheme
- 28 days of annual leave
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