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Technical Support Trainee

3 months ago

Chatteris, Cambridgeshire, United Kingdom Baltic Apprenticeships Full time
Position Overview

Baltic Apprenticeships is pleased to partner with Cambridge Helpdesk, a company dedicated to delivering a diverse range of online and in-person solutions aimed at enhancing customer satisfaction.


As a Technical Support Engineer, your role will involve offering expert technical assistance and guidance to clients while working closely with team members on both current and upcoming initiatives.

Your responsibilities will include:

  • Managing support tickets via phone and other communication channels.
  • Collaborating with colleagues to resolve technical issues efficiently.
  • Providing exceptional customer service to ensure a positive experience.

Join us in creating a welcoming environment for all customers.