Operations Manager

1 month ago


Reading, Reading, United Kingdom Amazon UK Services Ltd. Full time
About the Role

We are seeking an experienced Area Manager to join our Amazon UK Services Ltd. team. As an Area Manager, you will be responsible for leading a team that ensures the smooth operation of our sites, meeting customer demand, and driving productivity.

Key Responsibilities
  • Lead a High-Performing Team: You will be responsible for creating and driving a culture of safety and wellbeing, analysing and implementing changes to maintain quality and productivity, and overseeing projects to streamline processes and improve quality of service.
  • Analyse and Improve Operations: You will analyse shift performance against business objectives and implement actions to improve operational excellence, working collaboratively with management-level colleagues to standardise shift practices.
  • Drive Process Improvements: You will oversee process improvements within your area, drive implementation, and be a role model and mentor to new managers.
About the Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

Requirements
  • A degree
  • Relevant experience in people management
  • Relevant experience of communicating with a wide range of stakeholders, including peers and leadership
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Advanced proficiency in verbal and written English and local language

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