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Sales Associate

2 months ago


Brierley Hill, Dudley, United Kingdom HSL Chairs Full time
About the Role

We are seeking a highly skilled Sales Assistant to join our team at HSL Chairs. As a Sales Assistant, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive experience in our showroom.

Key Responsibilities
  • Offer a fantastic service from the start, including opening doors for customers and making refreshments.
  • Share knowledge about the wellbeing benefits of our feel good furniture.
  • Take customers through our exclusive chair fitting service, enabling them to find the right furniture for them.
  • Have an eye for detail to assist the customer with creating their dream furniture, from fabrics, leathers and styling options.
  • Help to keep our showroom, products looking their best by ensuring that they are clean, fresh and welcoming.
  • Ensure that customers are happy by creating a welcoming and friendly space.
  • Process customer orders accurately to ensure that their feel good furniture is crafted to their specification and arrives exactly as they imagined.
  • Ensure that you are smart in appearance, keeping your uniform clean and well presented.
Requirements
  • Experience within retail sales.
  • Customer service or customer facing experience.
  • Attention to detail.
  • A friendly, welcoming and caring attitude.
  • Experience in assisting customers to complete a sales order.
What We Offer
  • Training and development opportunities, including our HSL Academy.
  • A competitive salary and benefits package.
  • The opportunity to work with a leading brand in the furniture industry.
  • A fun and supportive work environment.
About Us

HSL Chairs is a leading manufacturer of feel good furniture, dedicated to improving the wellbeing of our customers. We believe that furniture should make you feel good, and our award-winning range of feel good furniture is specifically designed around the body and comes in different sizes to fit each unique individual.

We are proud to have a personalised approach to style, offering a wide range of beautiful collections to suit all tastes, with a wealth of luxurious fabrics and sumptuous leathers to choose from.

Our commitment to providing a world-class leading customer experience sits at the heart of everything we do, and we are thrilled that HSL has been named as one of the UK's Top 25 Retail Companies for the second year running with Best Companies.