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Africa Security Operations Specialist

2 months ago

Esher, Surrey, United Kingdom Healix Full time
Job Overview

We are seeking a dedicated Security Operations Coordinator for the Africa Region to become a vital part of our Global Security Operations Centre. This role is designed for individuals who are passionate about security and crisis management.

About Healix

Healix is committed to delivering a holistic and integrated global assistance service that addresses the medical, security, and travel needs of business professionals, expatriates, and local citizens worldwide. Our offerings are categorized into three main areas:

  • Risk Intelligence
  • Security Assistance
  • Risk Management Consultancy

At the heart of our security operations is the Global Security Operations Centre (GSOC), which operates continuously throughout the year. Our team consists of seasoned security experts and crisis management professionals who are adept at navigating the complexities of global travel risks. They provide our clients with timely, relevant, and actionable intelligence, leveraging advanced technology for location-specific insights and incident monitoring.

Role Responsibilities

As a Security Operations Coordinator, you will collaborate with clients to assess the security challenges faced by their global operations. Your role will involve:

  • Offering guidance on risk mitigation strategies.
  • Assisting in the development of secure environments for personnel and facilities.
  • Engaging with specialized consultants who possess local expertise in challenging contexts.

Ideal Candidate Profile

We are looking for candidates who possess:

  • Knowledge of political and security dynamics, particularly in Africa.
  • Strong Communication Skills for crafting high-quality security reports for an English-speaking audience.
  • Flexibility to work beyond standard hours to support security operations.

Experience Requirements

The ideal candidate will have:

  • A minimum of one year of operational experience in security or international relations, including military, government, police, NGOs, or corporate security.
  • Experience in risk management, security planning, logistics, and crisis management.
  • A relevant undergraduate degree in International Relations, Security Studies, or a related field.

Travel and Work Hours

Travel may be required based on business needs, and candidates should be prepared to work outside of regular business hours.

Personal Attributes

The successful candidate will demonstrate:

  • Excellent interpersonal skills and the ability to thrive in a small team setting.
  • Strong organizational skills with the capacity to manage multiple tasks and meet deadlines.
  • A commitment to integrity and loyalty to the team.
  • The ability to remain composed under pressure while adhering to protocols.
  • A focus on client needs and a dedication to quality service.

Career Advancement

This position offers significant opportunities for professional growth as we expand our Risk Management services. Comprehensive training will be provided, along with the chance to participate in a specialized Crisis and Security Risk Manager training program designed to enhance your skills and competencies.

Company Values

At Healix, we prioritize the well-being of our employees and clients alike. Our culture fosters a supportive environment where our specialists can excel in their roles, ensuring that we deliver personalized and effective solutions to our clients' unique challenges.