Travel Money Advisor

3 days ago

Hucknall, Nottinghamshire, United Kingdom Travelex Full time

Job Summary

We are seeking a skilled and customer-focused Travel Money Advisor to join our team at Tesco Hucknall, Nottingham. As a Travel Money Advisor, you will be responsible for providing exceptional customer service and supporting our retail customers with their Foreign Exchange options.

Key Responsibilities

  • Nurture and form relationships with customers to gain a better understanding of their travel and currency requirements.
  • Establish yourself as a travel money ambassador and trusted advisor, providing support and advice on great Travelex products and services.
  • Engage with customers to process all foreign exchange transactions accurately and efficiently.
  • Deliver on key performance goals both procedural, operational and customer focused.
  • Utilise your keen eye for detail to process daily online FX requests and deliveries.
  • Implement best practice legal and regulatory standards and adhere to Travelex compliance procedures.

Requirements

  • Numerically proficient - You'll need to have a firm grasp of numbers as you'll be handling large amounts of cash and covering vast amounts of currency regularly daily.
  • IT proficient - You'll be dealing with computers and in-house till systems and ordering systems throughout the day.
  • Great Communicator - You'll find talking with people and building relationships comes naturally to you.
  • Desire to succeed - You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

What We Offer

  • A wide range of insurances such as Private Medical, Dental and Critical Illness.
  • Employee wellness programmes that offer guidance and tips on all aspects of wellbeing.
  • A wide range of employee discounts provided by Bravo Benefit.
  • Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
  • 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
  • Opportunity to earn a monthly bonus on top of base salary for hitting targets.
  • Pension with a great Pension Provider - Scottish Widows.

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