Network Response Technician

2 days ago


West Midlands, United Kingdom Severn Trent Full time

About the Role

We are seeking a highly skilled and motivated Network Response Technician to join our team at Severn Trent. As a key member of our operational team, you will play a critical role in restoring water supply to our customers in a timely and efficient manner.

Key Responsibilities

  • Deploy to emergency situations to restore water supply to customers
  • Operate industry-leading equipment to inject water into the network
  • Work collaboratively with the team to achieve our primary goal of restoring supply within hours
  • Provide excellent customer service and engage with customers in emergency situations

Requirements

  • Valid driver's license
  • Ability to think on your feet and problem-solve in high-pressure situations
  • Excellent communication and interpersonal skills
  • Ability to work a shift pattern, including days and nights

What We Offer

  • Competitive salary of £, + shift allowance and potential for overtime
  • Short notice call outs (hrs or less) will receive a £ bonus call out fee
  • days holiday
  • Annual bonus scheme (of up to £, per annum based on company performance)
  • Leading pension scheme – we will double your contribution (up to % when you contribute)
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
  • Dedicated training and development with our 'Academy'
  • Electric vehicle scheme and retail offers
  • Family friendly policies

About Severn Trent

We are a leading water and waste water company, committed to delivering excellent customer service and making a positive impact on the environment. We value diversity and inclusion, and welcome applications from candidates from all backgrounds.



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