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HR Operations Associate

2 months ago

Uxbridge, United Kingdom Parkside Office Professional Full time

We are seeking a highly skilled and organized Benefits Administration Specialist to join our team at Parkside Office Professional. As an HR Shared Service Specialist, you will play a critical role in providing exceptional support to employees, managers, and stakeholders across Europe.

Key Responsibilities:

  • Benefits Administration: Manage the day-to-day benefits administration, ensuring seamless communication with providers and maintaining online benefit platforms across multiple countries in Europe.
  • HR Advice and Guidance: Serve as a first point of contact for employees, managers, and HR Business Partners, providing high-quality HR advice and guidance related to benefits administration, with a focus on excellent customer service.
  • Process Improvement: Identify process improvements by analyzing issues, process delays, and quality problems, and recommend solutions to enhance the overall HR Shared Services experience.
  • Compliance and Data Protection: Ensure compliance with relevant data protection legislation at all times, maintaining the highest standards of confidentiality and data security.
  • Collaboration and Communication: Liaise with internal departments and third-party service providers as necessary, fostering strong relationships and effective communication.

Requirements:

  • HR Knowledge and Experience: Must have a solid understanding of general HR policies and procedures, with a proven track record of providing HR advice and guidance.
  • Communication and Interpersonal Skills: Possess excellent verbal, written, interpersonal, and telephone communication skills, with the ability to multitask and remain detail-oriented.
  • Technical Skills: Experience with Workday, Service Now, and Darwin is highly desirable, but not essential.