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Customer Service Representative

2 months ago

Pontypool, Torfaen County Borough, United Kingdom Melin Homes Full time

We are seeking a highly skilled and dedicated Customer Contact Team Assistant to join our dynamic Customer Contact Team. This is a full-time, permanent position that offers a unique opportunity to provide exceptional customer service and support to our residents.

The successful candidate will be responsible for delivering a professional and courteous service to customers on a range of front-line customer services issues. They will require a flexible approach, working as part of a busy and committed team on a weekly shift rota.

Key Responsibilities:

  • Provide exceptional customer service and support to residents
  • Work collaboratively as part of a busy and committed team
  • Develop and maintain a thorough understanding of customer services issues and policies
  • Contribute to the development of a positive and inclusive team culture

About Melin Homes:

Melin Homes is an equal opportunities organisation that values diversity and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that our employees are our greatest asset and are committed to supporting their growth and development.

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • The opportunity to work with a dynamic and committed team

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact information].