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Bicycle Repair Specialist
3 months ago
Are you passionate about cycling and watersports?
Do you have a background in mechanics?
If so, this role may be an excellent fit for you.
As a Workshop Technician at Decathlon UK, you will deliver exceptional bicycle maintenance and repair services, ensuring our customers can enjoy their bikes for extended periods. Your primary responsibility will be to identify and resolve mechanical and electrical issues while providing an outstanding customer experience. Additionally, you will contribute to the recycling and refurbishment of defective bicycles, playing a vital role in our mission to protect the environment.
What can you expect from this position?
- Career Development: At Decathlon, you have the autonomy to shape your career path, whether you aim to become a customer service manager or even a CEO.
- Profit Sharing: We believe in sharing our success with our employees as part of our international family.
- Team Activities: We engage in sports together and host regular social events.
- Quarterly Bonuses: Performance is rewarded through our bonus scheme.
- Stable Employment: We offer permanent contracts with competitive compensation, avoiding zero-hour contracts.
- Cycle to Work Scheme: Enjoy a 25% discount on a bike of your choice.
- Employee Discounts: Receive a 30% discount on Decathlon products.
What are your responsibilities?
While challenges are part of any role, with the support of your colleagues, you will exceed your own expectations. Your responsibilities will include:
- Conducting mechanical and electrical repairs
- Managing the Watersports Regional Workshop
- Overseeing the Camping Workshop
- Customization of products
- Stock management and control of spare parts
- Providing excellent customer service
- Analyzing business performance
What qualities are we looking for?
The ideal candidate will be:
- An enthusiastic and active sports individual
- A creative thinker and problem solver
- Customer-focused with a strong service orientation
- Committed to personal and team development
