Site Operations Manager

7 hours ago

London, Greater London, United Kingdom 1st Executive Full time
Job Summary

We are seeking a highly skilled and experienced Site Operations Manager to join our team at 1st Executive. As a key member of our Corporate Operations Organisation, you will play a critical role in ensuring the smooth operation of our sites and delivering exceptional results.

Key Responsibilities
  • Strategic Relationship Building: Develop and maintain strong relationships with site leadership teams to ensure alignment with business strategy and growth drivers.
  • Service Coordination: Collaborate with regional and Corporate Operations partners to provide a comprehensive range of Corporate Operations services, including Security, Environmental Health & Safety, Workplace Design and Planning, Employee Experience, and Real Estate and Leasing.
  • Site Strategic Planning: Develop and implement 3-year site strategic plans based on headcount, usage forecasts, and lease events.
  • User Experience Strategy: Implement the user experience strategy in sites in partnership with stakeholders to enhance the overall on-site experience for both workforce and visitors.
  • Collaboration and Budget Management: Work with wider functions, including Real Estate, EH&S, and Corporate Security, to map out activities and key decision points, and effectively manage site and regional budgets.
  • Regional IFM Strategy: Partner with the Supplier Relationship Manager to implement the Regional IFM strategy.
  • Environmental, Health & Safety, and Security Oversight: Provide management oversight of all environmental, health & safety, security, and key vendor relationships for the region.
Requirements
  • Experience: At least 5 years' experience in a similar role, with a proven track record of delivering operational excellence.
  • Leadership and Problem-Solving: Intrinsic motivation for operational excellence, resilient when meeting new and emerging challenges, and able to lead significant change.
  • Complexity and Interdependencies: Experience working in highly complex environments and ability to navigate across multiple business areas while managing complex interdependencies.
  • Change Management: Experience managing high levels of change at a fast pace and a proactive and autonomous problem solver with the ability to work with minimal supervision.
  • Influence and Communication: Able to demonstrate ability to influence across the business at all levels and experience working in a role where failure could significantly impair business operations.
  • Transformation and Sustainability: Previous experience delivering workplace transformation, sustainability, and User Experience projects.

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