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Regional Service Technician

2 months ago

Slough, Slough, United Kingdom Cameo Consultancy (Recruitment) Limited Full time
Job Description

Cameo Consultancy (Recruitment) Limited is seeking a highly skilled Senior Regional Service Engineer to join our dedicated service team. As a key member of our team, you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to our customers.

This role offers an exciting opportunity to contribute to the growth and success of our company by providing first-class professional service and support for industrial cleaning equipment.

We are looking for a motivated and experienced individual who can maintain and repair equipment to the highest standard, ensuring world-class service delivery.

Key Responsibilities:

  • Maintain a high standard of service and repair on all cleaning equipment, ensuring optimal performance and customer satisfaction
  • Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs
  • Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery
  • Complete work orders promptly and accurately, maintaining meticulous records
  • Manage stock in accordance with customer requirements, ensuring optimal inventory levels
  • Collaborate with the regional scheduler to optimize efficiency and customer satisfaction
  • Identify and communicate sales leads to the relevant sales personnel, contributing to business growth
  • Develop positive relationships with customers and internal teams
  • Participate in on-the-job coaching and personal development activities

Requirements:

  • Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines
  • Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous
  • Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training
  • Excellent communication skills and ability to work effectively in a team environment
  • Strong organizational skills with the capacity to manage multiple tasks efficiently
  • A full UK driving license is essential, with willingness to travel and stay overnight as required
  • Passport for potential training in Germany is preferred

What We Offer:

This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities. The starting salary offered is £38,000 rising to £39,250 after probation, based on a 40 hour week Monday - Friday with OTE £50K with overtime. You will receive a fully expensed vehicle, with optional private use, all tools provided. You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more