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Energy Claims Specialist

2 months ago


London, Greater London, United Kingdom Tokio Marine HCC Full time
Job Title: Senior Claims Adjuster

At Tokio Marine HCC, we are seeking a highly skilled Senior Claims Adjuster to join our London Market Claims team. As a key member of our team, you will be responsible for handling Energy claims in a timely and equitable manner, while continuously striving to develop and improve service and quality standards.

Key Responsibilities:
  • Provide feedback to underwriters and management on claim issues and related risk information to improve underwriting standards.
  • Ensure that all claims meet Lloyds minimum standards and assist underwriters and claims adjusters to progress.
  • Control all allocated claims within company philosophies and SLAs.
  • Log and conclude complaint-related issues and incidents in accordance with company policy.
  • Practice and promote Tokio Marine HCC core values to internal and external contacts.
  • Undertake ad hoc activities and project work as required.
Requirements:
  • At least 5+ years of claims adjusting experience, including managing Complex Energy claims in the London Market.
  • IT literacy, including Microsoft (Word, Excel, Outlook).