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Quality and Technical Content Specialist

2 months ago

Glasgow, Glasgow City, United Kingdom Hamilton Barnes Associates Limited Full time

Job Title: Quality and Technical Author

Company: Hamilton Barnes Associates Limited

Job Type: Contract

Duration: 6 months with potential extension

Location: Onsite at client's London office, 3 days per week

About the Role:

We are seeking a skilled Dell Storage Technical Author to join our team on a 6-month contract with a potential extension for over 12 months. As a Technical Author, you will be responsible for producing high-quality documentation to support a critical Dell Storage programme for a global bank.

Key Responsibilities:

  1. Develop and maintain comprehensive documentation: Create user manuals, installation guides, configuration guides, troubleshooting manuals, and technical notes for Dell Storage products.
  2. Ensure documentation meets quality standards: Verify that documentation is user-friendly and meets the required quality standards.

Requirements:

  1. Excellent technical authoring skills: Proven experience in creating high-quality technical documentation.
  2. Strong understanding of storage technologies: Knowledge of SAN, NAS, RAID configurations, and storage networking.
  3. Dell EMC product expertise: Familiarity with Dell EMC Unity, Dell EMC PowerStore, Dell EMC PowerMax, Dell EMC VMAX, Dell EMC VxRail, Dell EMC XtremIO, Dell EMC PowerProtect, and Dell EMC ProtectPoint.
  4. Experience in creating technical documentation: Proven track record of creating user manuals, installation guides, configuration guides, and troubleshooting guides.