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Assistant Store Manager
2 months ago
We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Charles Tyrwhitt. As a key member of our store leadership structure, you will play a crucial role in influencing and exceeding sales targets, maximizing key performance indicators (KPIs), and ensuring an exceptional customer service experience.
Key Responsibilities- Lead and work alongside the sales team to identify and exceed sales opportunities and targets
- Recognize and coach great performance, building lasting relationships with customers and managing customer feedback
- Support the Store Manager in reporting and analyzing data, operational and stock responsibilities, managing and minimizing controllable costs, staff recruitment and retention, colleague engagement, HR, Health and Safety, and compliance
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance operational efficiency
- Previous retail management experience with a proven track record of success
- Strong leadership and coaching skills, with the ability to inspire and motivate others to achieve high standards
- Highly commercial with strong analytical skills, including stock management and loss prevention experience
- Knowledge of systems, including Microsoft Office, and strong relationship-building skills
At Charles Tyrwhitt, our purpose is to make it easy for men to dress well. We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. Our spiritual home and flagship store is located on London's famous Jermyn Street, and we have a global presence across North America, Europe, and Australia.
We are committed to providing a dynamic and entrepreneurial environment where our colleagues can thrive and grow. We offer a competitive salary and excellent quarterly bonus scheme, as well as opportunities for professional development and career advancement.
