Senior Account Manager
3 weeks ago
We are seeking an experienced Senior Account Manager to join our team at YourCode - Award Winning IT & Digital Consultancy. As a Senior Account Manager, you will play a key role in managing a portfolio of key accounts, ensuring exceptional service delivery, client satisfaction, and driving revenue growth through strategic account management and solution selling.
Key Responsibilities:- Manage a portfolio of high-value clients within the Managed Services sector, ensuring exceptional service delivery and client satisfaction.
- Identify growth opportunities within the existing client base, driving revenue through upselling and cross-selling of services such as IT support, cloud solutions, cybersecurity, and network management.
- Collaborate with internal technical teams to ensure service level agreements (SLAs) are met and clients' needs are anticipated and addressed.
- Prepare and present regular account reviews, including performance metrics, service improvements, and strategic roadmaps.
- Work closely with sales, project management, and technical support teams to ensure a seamless client experience.
- Report on account performance and progress to senior management.
- Proven experience as a Senior Account Manager within Managed IT Services (MIS) or a related field.
- An understanding of IT services, including cloud solutions, network management, cybersecurity, and IT support would be helpful but not essential, having the right attitude to learn is key.
- A client-centric mindset with excellent communication, negotiation, and relationship-building skills.
- A proactive approach to identifying opportunities for service improvements and revenue growth.
- A competitive salary package with performance-based bonuses.
- A flexible hybrid working model (3 days a week in the Bedford office).
- A comprehensive benefits package, including healthcare, pension, and training opportunities.
- A dynamic and collaborative work environment with opportunities for career development and growth.
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Senior Account Manager
2 weeks ago
Bedford, Bedford, United Kingdom YourCode Recruitment Full timeSenior Account ManagerAre you a driven sales professional with a passion for IT solutions and business development? We're looking for a Senior Account Manager to join our team at YourCode Recruitment.About the RoleThis is a pivotal role in our new business development efforts, offering the chance to make a significant impact in a fast-paced, collaborative...
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Senior Account Manager
2 weeks ago
Bedford, Bedford, United Kingdom YourCode Recruitment Full timeSenior Account ManagerAre you a driven sales professional with a passion for IT solutions and business development? We're looking for a Senior Account Manager to join our team at YourCode Recruitment.About the RoleThis is a pivotal role in our new business development efforts, offering the chance to make a significant impact in a fast-paced, collaborative...
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Bedford, Bedford, United Kingdom Service Express Full timeJob Title: Senior Account ManagerJob Summary:We are seeking an experienced Senior Account Manager to join our team at Service Express UK. As a Senior Account Manager, you will be responsible for engaging large corporate customers and driving the sales of our Third-Party Maintenance services. You will work closely with our customers to understand their needs...
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