Customer Service Representative

1 month ago


Bournemouth, Bournemouth, United Kingdom Tesco Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Team Support at Tesco. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting our colleagues to achieve their goals.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Support colleagues to achieve their sales targets and provide guidance on customer service best practices.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
  • Participate in visual merchandising and store maintenance activities to ensure a high standard of store appearance.
  • Work collaboratively with colleagues to achieve store objectives and support the achievement of company targets.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A minimum of 16 guaranteed hours per week, with flexibility to work additional hours as needed.
  • Access to a range of benefits, including holiday pay, pension scheme, and discounts on Tesco products.
  • Opportunities for career development and progression within the company.
  • A supportive and inclusive work environment, with a focus on colleague well-being and development.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A customer-focused approach, with a passion for delivering exceptional customer service.
  • Ability to work flexibly, including evenings and weekends, as required.
  • Basic computer skills and ability to use a range of technology systems.

What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please apply now to join our team and take the first step towards a rewarding career with Tesco.



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