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Process Improvement Specialist
3 months ago
Job Title: Process Improvement Specialist
Location: Remote/Hybrid
Compensation: Competitive salary
The Nukasani Group is seeking a dedicated Process Improvement Specialist to enhance our operational efficiencies and support our modernization initiatives.
This role is primarily focused on analyzing business processes, improving workflows, and documenting requirements that will guide the development of innovative solutions. The selected candidate will collaborate closely with stakeholders, subject matter experts, and development teams to ensure that business needs are accurately captured and addressed.
Key Responsibilities:
- Conduct thorough analysis of existing processes and identify areas for improvement.
- Engage with stakeholders to gather and document business requirements for system enhancements.
- Facilitate workshops and meetings to drive engagement and gather insights.
- Develop comprehensive documentation, including business requirements and flow diagrams.
- Participate in testing phases, including user acceptance testing and quality assurance.
- Create training materials and deliver training sessions to users.
- Provide ongoing support and maintenance for implemented solutions.
Required Skills and Experience:
- 7+ years of experience in business analysis and process improvement.
- Proven ability to document workflows and develop test plans.
- Strong communication and interpersonal skills.
- Experience in developing training materials and conducting user training.
- Familiarity with IT application development and project management.
The ideal candidate will be proactive, detail-oriented, and capable of driving change initiatives. We value individuals who are willing to challenge the status quo and propose innovative solutions.
