Customer Liaison Officer

4 weeks ago


Dartford, Kent, United Kingdom Mears Full time

About the Role

We are seeking a Customer Liaison Officer to deliver exceptional service and support to our local community. As a key member of our team, you will be responsible for providing reactive repairs and maintenance across our portfolio of properties, working closely with residents to ensure their needs are met.

Key Responsibilities:

  • Providing excellent customer service and support to residents
  • Delivering reactive repairs and maintenance across our portfolio of properties
  • Working closely with residents to understand their needs and preferences
  • Collaborating with our local teams to ensure seamless service delivery
  • Maintaining accurate records and reporting

Requirements:

  • Driving licence
  • Customer service experience
  • Social housing sector experience
  • IT skills
  • Good record keeping skills

Benefits:

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day
  • Volunteering Leave
  • Staff perks with Mears Rewards
  • Family friendly policies

About Mears:

Mears is a leading provider of housing maintenance and repair services. We are committed to delivering exceptional service and support to our customers, and we are seeking a talented individual to join our team.



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