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Operations Supervisor

2 months ago

Northwood, Greater London, United Kingdom Aramark Full time

Operations Supervisor - Northwood, London

Job Type: Full Time - Permanent

Comprehensive Job Overview

Your journey with Aramark begins here.

Are you eager to thrive in a dynamic and engaging atmosphere while collaborating with a team dedicated to providing exceptional service to a diverse clientele?
Do you take pleasure in guiding your team towards achieving success and are you ready for your next opportunity?
Are you seeking a role that offers flexibility and challenges?

We are actively seeking an Operations Supervisor to join our essential team.

Benefits of the Position

  • Competitive annual salary
  • Full-time commitment, 40 hours per week across 5 days
  • Affordable gym membership
  • Generous vacation allowance that increases with tenure
  • Life insurance and pension contributions
  • Cycle to Work scheme and employee referral program
  • Discounts on various retail purchases
  • Complimentary on-site parking
  • Join a supportive team with excellent career advancement opportunities, as we prioritize internal promotions.

Key Responsibilities

Operational Management

  • Oversee the operational and financial performance of the food and beverage services.
  • Collaborate closely with the Head Chef and Bar Managers to maintain appropriate stock levels.
  • Manage and account for specialized client inventory.
  • Promote outstanding customer service and effectively utilize all agreed communication tools to enhance sales.
  • Conduct quarterly reviews of client tariffs in accordance with contractual obligations.
  • Ensure all weekly menus comply with established standards and are presented accurately.
  • Develop strong commercial relationships with suppliers to ensure quality service and optimal financial returns.
  • Ensure all administrative tasks are completed accurately and timely, including inventories and client reports.

Regulatory Compliance

  • Maintain knowledge of relevant personnel policies, labor laws, and agreements.
  • Ensure adherence to hygiene and safety standards.

Financial Oversight

  • Act as a purchasing officer and budget overseer for the food and beverage operations.

Team Leadership

  • Manage, schedule, and evaluate the performance of Team Leaders and other staff members.
  • Facilitate team meetings and daily briefings to ensure effective communication.

Health and Safety Management

  • Ensure training records and work documentation are maintained according to company policy.
  • Report any equipment issues that may pose risks to staff or clients.
  • Address client concerns promptly and effectively.
  • Verify that all food safety records are checked and necessary actions are taken.

Required Experience

  • Prior management experience in the food service or retail sector.
  • Proficient in generating reports across various business areas.
  • Exemplify leadership qualities and maintain a positive, proactive attitude.
  • A background check will be necessary.

Essential Qualifications

  • Strong numerical skills and effective written and verbal communication.
  • Food Hygiene Certification Level 2 or 3.
  • Health and Safety qualification at level 2.
  • Familiarity with relevant health and safety regulations.