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Trading Team Leader

2 months ago


Perth, Perth and Kinross, United Kingdom Dunelm Full time

Job Summary

We are seeking a highly skilled and experienced Trading Team Leader to join our team at Dunelm. As a key member of our leadership team, you will be responsible for driving sales growth and improving customer satisfaction through effective merchandising and product knowledge.

Key Responsibilities

  • Develop and implement merchandising strategies to drive sales and improve customer engagement
  • Provide expert product knowledge to customers and colleagues, ensuring a high level of customer satisfaction
  • Lead and motivate a team of sales colleagues to achieve sales targets and provide excellent customer service
  • Contribute to the development of store displays and visual merchandising to drive sales and improve customer experience
  • Work closely with the store management team to achieve business objectives and improve store performance

Requirements

  • Proven experience in a sales or leadership role, preferably in a retail environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Strong product knowledge and merchandising skills, with the ability to stay up-to-date with product trends and customer preferences
  • Ability to work effectively in a fast-paced environment, with a focus on delivering results and improving customer satisfaction
  • Commitment to delivering excellent customer service and ensuring a positive customer experience

About Dunelm

Dunelm is a leading home furnishings retailer, committed to providing high-quality products and excellent customer service. We are a values-driven organization, dedicated to creating a positive and inclusive work environment that supports the growth and development of our colleagues.