Warehouse Operations Manager

1 day ago

Hayes, Greater London, United Kingdom Uniphar Group Full time
About the Role

We are seeking a highly skilled and experienced Warehouse Team Leader to join our team at Uniphar Group. As a key member of our operations team, you will be responsible for the day-to-day management of our warehouse activities, ensuring the efficient and safe distribution of products to and from our facilities.

Key Responsibilities
  • Provide a safe working environment, adhering to Health, Safety and Quality related procedures and ensuring they are always understood and practiced by the team
  • Ensure orders are processed efficiently and that the delivery of product meets customers' timescales/requirements
  • Plan, co-ordinate and monitor the receipt, storage, and dispatch of goods
  • Supervise and proactively control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage
  • Organise, facilitate, and manage stock takes at regular intervals
  • Identify errors and eliminate root cause using robust countermeasures whilst adopting the corrective actions to eliminate repeat issues
  • Monitor and maintain stock accuracy by ensuring the physical stock is in line with the warehouse management system to ensure all stock movements are recorded to ensure accuracy
  • Completing and maintaining all daily and weekly reports and logs for the warehouse.
  • Ensuring that all workflow procedures and processes are followed by direct reports.
  • Coaching, training, and guiding direct reports to deliver high levels of quality service to customers, by ensuring all warehouse staff are aware of their responsibilities, monitoring staff performance and providing relevant support
  • To ensure that the warehouse area is kept a clean and safe environment, mitigating any health and safety risks
  • Taking responsibility and ownership in problem resolution.
  • Responsible for overall productivity within the designated team
  • Actively support operational change whilst effectively minimising disruption to production and service.
Requirements
  • Sufficient proven experience as a supervisor or team leader, in an operational service delivery role; preferably from within a pharmaceutical industry or a supply chain background.
  • Possess the ability to lead and motivate a team of people to succeed by utilising appropriate interpersonal styles including leading by example, setting objectives, and defining responsibilities to give a clear sense of direction
  • Good understanding of customer deliverables and the impact of failure / cost of poor quality
  • Able to achieve results by setting high standards and committing to clear objectives
  • Ability to build and develop successful long-term relationship with customers, direct reports, other teams, and departments.
  • Strong people management skills, with the ability to focus and guide others in accomplishing work objectives, using methods and a flexible interpersonal style, to help build a cohesive team, facilitating the completion of team goals, while valuing each employee as an individual.
  • Strong analytical and problem-solving skills and able to establish logical practical solutions
  • Excellent verbal and written communication skills.
  • Previous experience with ERP, WMS and TMS systems
  • Understanding of Goods Distribution Practices (GDP)
  • Understanding of Goods Warehouse Practices (GWP)
  • Ability to work between the hours of 8:00-19:00 Monday to Friday.
Competencies
  • Communication skills
  • Highly driven and motivated
  • Organised with attention to detail
  • Team Player
  • Ability to multitask effectively
  • Understanding of Goods Distribution Practices (GDP)
  • Understanding of Goods Warehouse Practices (GWP)

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