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CQC Registered Manager Position
2 months ago
Varang Healthcare is seeking an experienced and skilled Registered Manager to lead our home care service in the local community, providing high-quality care to elderly and vulnerable individuals.
Key Responsibilities:- Manage and grow an effective and efficient home care service within the geographic region.
- Ensure the provision of high-quality care services to vulnerable people living in their own homes.
- Manage and deploy teams of Care Workers who provide care and support to vulnerable adults.
- Ensure consistent application of company policies, procedures, and approved practice.
- Meet and exceed all financial and growth targets.
- Implement supervision and appraisal policy for all staff.
- Ensure scheduling is carried out efficiently to enable Care Staff to spend allocated care time with each service user.
- Ensure Care Staff follow agreed care and service user plans, meeting or exceeding CQC Fundamental Standards.
- Liaise with office staff to plan marketing activity and make recommendations to the Operations Director.
- Ensure all care staff undergoes required training to meet CQC Fundamental Standards and completes the Care Certificate prior to probation signoff.
- Identify development and training needs for staff and source training programs to meet these needs.
- Ensure accurate records are kept relating to recruitment, training, and supervision.
- Ensure accurate records of sickness, holiday, and other absence are maintained for all staff.
- Ensure service users undergo suitable initial assessments, including care needs assessment and health and safety risk assessments.
- Ensure appropriate records of assessments are maintained and actions required mitigating risk are carried out.
- Be responsible for the Health and Safety of staff and service users, ensuring company Health and Safety policies and procedures are applied.
- Consult with service users and their informal carers during care planning and throughout service provision.
- Ensure service user reviews are carried out and recorded in line with CQC Fundamental Standards and Local Authority requirements.
- Manage complaints, compliments, and comments, including remedial action and record keeping.
- Ensure requirements of the Data Protection Act are met in full, especially in relation to service user and Care Worker records.
- Ensure accurate and timely payroll and invoicing.
- Collect monies due to be recovered from Care Workers in a timely manner.
- Build and maintain harmonious working relationships with Local Authority representatives.
- Attend and participate in Local Authority meetings as appropriate.
- Manage the budget for the office and operate as a profit centre.
- Be aware of Key Performance Indicators and accurately report statistics daily/weekly/by period to the Operations Director.
- Ensure effective and timely communication within the office, with field staff, with users, purchasers, and other stakeholders.
- Apply Company policies and procedures relating to equal opportunities and anti-discriminatory practice in the management and delivery of the service.
- Provide on-call and care services where required to ensure the safe and efficient output of the business.
